Frequently Asked Questions
Yes. We understand life happens. You can cancel your subscription at any point— just go to your account and cancel anytime.
All our premium members receive coaching online — allowing you to work with us from anywhere in the UK. You’ll receive full support through our digital platform, messaging, and check-ins.
Payments are made securely online through our website. You can choose between subscription based memberships and one-off payments for specific courses.
Refunds are available under certain conditions (for example, if a programme hasn’t yet started). We’re committed to fairness and transparency — reach out if you have any issues, and we’ll always do our best to help.
Absolutely. Your information, progress photos, and personal data are kept 100% confidential and never shared. We comply with UK data protection (GDPR) regulations.
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