Frequently Asked Questions
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Yes. We understand life happens. You can cancel your subscription — just contact us through your account or by email and we’ll sort it out quickly.
All our coaching is delivered online — allowing you to work with us from anywhere in the UK. You’ll receive full support through our digital platform, messaging, and check-ins.
Payments are made securely online through our website. You can choose between subscription based memberships and one-off payments for specific courses.
Refunds are available under certain conditions (for example, if a programme hasn’t yet started). We’re committed to fairness and transparency — reach out if you have any issues, and we’ll always do our best to help.
Absolutely. Your information, progress photos, and personal data are kept 100% confidential and never shared. We comply with UK data protection (GDPR) regulations.
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